FieldQuo

账单与订阅

套餐、席位、FieldQuo 的发票、变更与取消。

16 篇文章

  1. Your plan and seatsThe Account & Billing screen: which plan you are on, what it costs, how many seats and crew logins it includes, when the next charge lands, and the four buttons under it.
  2. The four plans: Solo, Crew, Shop, ScaleWhat each plan costs, how many seats and free crew logins it includes, what a seat actually is, and why nothing else differs between the four.
  3. Your first 14 days are freeHow the free trial works: 14 days of the whole product with no card and no plan, the reminders before it ends, and exactly what happens if no plan is chosen.
  4. Monthly, or a one-year commitmentThe two ways to pay: month to month with no commitment, or a year paid up front for the price of ten months — and what changing between them means.
  5. Change your planUpgrades apply today and are prorated; downgrades and monthly-yearly switches are booked for the end of the period with nothing charged until then — and you can undo a booking.
  6. Add a seat, or a free crew loginThe two Add buttons on Manage Team, what each one costs, how invitations work, what happens when the plan is full, and which plan you need next.
  7. Update your payment methodChange the card FieldQuo charges through Stripe's billing portal, and what happens the moment you come back — especially if a failed payment had put the account on hold.
  8. Invoices and receipts from FieldQuoWhere the invoice for each subscription charge lives, what it shows, which emails FieldQuo itself sends about your billing, and how not to confuse them with the invoices you send clients.
  9. Failed payments and the grace periodWhat happens when FieldQuo cannot charge your card: seven days of read-only access, two emails, a banner, and how to get everything back in about a minute.
  10. Renewal remindersWhich subscriptions get an email before the next charge, how far ahead it arrives, what it says, and why a monthly plan does not get one.
  11. Cancel your subscriptionHow the Cancel plan button works: the reason step, the offer step, the warnings that apply to your company, and the thirty days of read-only that follow.
  12. Referral monthsHow a referred business and the business that referred it each earn one free month, when each month lands, and the rules that stop the programme being gamed.
  13. AI credit and phone creditThe two prepaid balances FieldQuo meters — phone minutes and number rent on one, AI images and the deep photo read on the other — what each costs, how to buy more, and how automatic top-up works.
  14. Paying for the migration serviceHow the paid data-migration service is priced, accepted and paid — through FieldQuo's billing, never your Stripe account — and what the price does and does not buy.
  15. Taxes and currency on your subscriptionWhy a Canadian company pays in CAD, an Australian one in AUD and everyone else in USD, how sales tax, VAT or GST is added to FieldQuo's charge at checkout, and how none of it touches the tax on your own invoices.
  16. Closing your account and your dataCancelling stops the bill but keeps every record; deleting is a written request carried out by a person within 30 business days. What each one does, how to ask, and what is kept regardless.